General Product Warranty. Each RAB product will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the end-user. Powder Coat paint finish on products other than natural aluminum or brass will not exhibit cracking, peeling, excessive fading or corrosion during the warranty period.

Five (5) Year No-compromise LED Product Warranty. Each RAB LED product other than the specific LED products expressly identified below which are covered by the warranty associated with those products, including the LED electronics and components of its properly installed LED product will be free from defects in materials and workmanship for a period of five (5) years from the date of delivery to the end-user. Exceptions apply as defined in product specification sheets which are incorporated herein by reference. Defects in material or workmanship do not include improper installation or operation, alterations, power surges or overheating due to external conditions. All RAB LED lamp products are covered under this No-compromise warranty for the duration of time identified in that product’s specification sheet and subject to any other exceptions identified on those specification sheets and brochures.

The 5 Year No Compromise LED Product Warranty includes the following performance criteria:

  • LED Light Output will be maintained above 70% of initial output
  • LED color temperature will not shift more than 200K in CCT
  • LED driver will operate within RAB specifications
  • Fixture finish will not exhibit cracking, peeling, excessive fading or corrosion (excluding natural aluminum or brass products)

This is limited to the repair and replacement of parts or the product and potential in RAB's discretion for necessary costs of services required to repair properly installed RAB LED products. If the RAB LED product fails the above warranty, RAB will provide at least one of the following remedies subject to all limitations stated herein with no other obligations:

  1. Provide a replacement RAB LED product; or
  2. Potentially contribute to the cost of a technician for the repair or replacement of a defective RAB LED product subject to RAB's sole discretion; or
  3. Upon returning the covered LED product, refund the purchaser the purchase cost for the covered LED product and potentially reimburse the purchaser the reasonable, customary, and necessary costs for replacing the product with an alternative product in RAB's sole discretion;
  4. Potentially contribute to the cost of a lift rental, if deemed necessary by RAB and in RAB's sole discretion

A RAB LED product can be returned to the original place of purchase for immediate replacement; or RAB can directly ship the replacement product

Warranty Claims can be made contacting RAB Customer Service at 1-888-722-1000 Monday - Friday 8:00 am to 8:00 pm Eastern time. RAB may request the product be returned or discarded, depending on criteria determined by RAB at the time of the claim.

Five (5) Year Limited LED Product Warranty. Each RAB LED product in the Product Lines identified below, including the LED electronics and components of its property installed LED product will be free from defects in materials and workmanship for a period of five (5) years from the date of original sale. The product shall be considered defective only if 10% or more of the LED components fail for such product.

Exceptions apply as stated on product specification sheets incorporated herein by reference. Defects in material or workmanship do not include improper installation or operation, alterations, power surges or overheating due to external conditions.

This Limited RAB LED Warranty covers the following performance criteria (and no other criteria):

  • LED driver will operate within RAB specifications
  • 90% or more of the LED components will be free of defects
  • Fixture finish will not exhibit, peeling or corrosion (excluding natural aluminum or brass products)

RAB Product Lines covered by the Five (5) Year Limited LED Product Warranty include:

  • LOTBLASTER Area Lights
  • LESLIE Floodlights
  • PIPXL Floodlights
  • PIP Floodlights
  • BRISK Wallpacks
  • AEROBAY Linear High Bay
  • HAYBAY High Bay
  • SEAL Linear Washdown

RAB will replace these products with the same model or issue a credit for the purchase price of the product that fails to meet this Limited Warranty and not provide any other remedies. A RAB LED product can be returned to the original place of purchase for immediate replacement; or RAB can directly ship the replacement product.

Warranty Claims can be made contacting RAB Customer Service at 1-888-722-1000 Monday - Friday 8:00 am to 8:00 pm Eastern time. RAB may request the product be returned or discarded, depending on criteria determined by RAB at the time of the claim.

Two (2) Year Limited LED Product Warranty. Each RAB LED product in the Product Lines identified below, including the LED electronics and components of its property installed LED product will be free from defects in materials and workmanship for a period of two (2) years from the date of original sale. The product shall be considered defective only if 10% or more of the LED components fail for such product.

Exceptions apply as stated on product specification sheets incorporated herein by reference. Defects in material or workmanship do not include improper installation or operation, alterations, power surges or overheating due to external conditions.

This Limited RAB LED Warranty covers the following performance criteria (and no other criteria):

  • LED driver will operate within RAB specifications
  • 90% or more of the LED components will be free of defects
  • Fixture finish will not exhibit, peeling or corrosion (excluding natural aluminum or brass products)

RAB Product Lines covered by the Two (2) Year Limited LED Product Warranty include:

  • TEMPLED Construction Light

RAB will replace these products with the same model or issue a credit for the purchase price of the product that fails to meet this Limited Warranty and not provide any other remedies. A RAB LED product can be returned to the original place of purchase for immediate replacement; or RAB can directly ship the replacement product.

Warranty Claims can be made contacting RAB Customer Service at 1-888-722-1000 Monday - Friday 8:00 am to 8:00 pm Eastern time. RAB may request the product be returned or discarded, depending on criteria determined by RAB at the time of the claim.

Ten (10) year Warranty. The No-compromise Warranty for LED Products shall apply to the following RAB products except that the warranty period will be ten (10) years rather than the standard five (5) year period.

  • LIGHTCLOUD SYSTEM HARDWARE
  • NDLED7
  • DLED8
  • LROAD
  • SMSBULLET
  • STLHBLED
  • STL3FFLED

Ten (10) Year Limited LED Product Warranty. The 5 year Limited LED Product Warranty shall apply to the following RAB products except that the warranty period will be ten (10) years rather than the standard five (5) year period.

RAB Product Lines covered by the Ten (10) Year Limited LED Product Warranty include:

  • TRIBORO XL
  • TRIBORO

Pole Warranty. Each RAB Pole will be free from defects in materials and workmanship for a period of (1) year from the date of delivery to the end-user. Powder Coat paint finish on products other than natural aluminum or brass will not exhibit cracking, peeling, excessive fading or corrosion during the warranty period. Poles must be installed by a properly insured and licensed contractor using the supplied anchor bolts and mounting templates. The information provided in the RAB Pole Order Form is critical in determining the location, conditions, intended use, and other requirements ("Application Specification") with respect to the use and installation of a pole product. Using a pole product in any manner other than as disclosed in the Application Specification automatically voids the warranty and may cause failure resulting in injury, death or significant property damage.

Sensor Warranty. Each RAB Sensor will be free from defects in materials and workmanship for a period, starting from the date of delivery to the end-user, defined as follows:

  • Smart Bullet - 10 years
  • Stealth Sensor - 10 years
  • Gotcha Sensor - 5 years
  • Smart Sensors - 5 years
  • LightAlert LOS1000 - 5 years
  • Tuff Dome - 5 years
  • Luminator - 3 years
  • LED Sensor Lights - LFlood18W with STL360 - 10 years
  • LED Sensor Lights - LFlood18W with Mini Sensor - 5 years