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Risk-Free Shopping With Our 30 Day Return Policy

We are proud to have the easiest return policy in the industry!

25% Restocking Fees

Please note: Returns must be requested within 30 days of receipt. Also, any items returned without authorization, returned to the incorrect location or returned in a damaged or unsellable condition may still be subject to additional fees that will be deducted from your refund or no refund able to be issued.

Risk-Free Returns
We offer pre-paid returns on items able to ship via FedEx / UPS within 30 days of receipt from within the 48 Contiguous United States (Alaska, Hawaii, and Puerto Rico do not apply). Clearance items and oversize or freight items are excluded from the pre-paid returns offer. To arrange a return:

1. Please contact our Customer Support; a return shipping label will be sent to you via email within five business days
2. Apply the label to your package and take it to your nearest FedEx / UPS pick-up center
3. We strive to refund you as quickly as possible. In most cases, a refund will be issued once the package is received. Returns on larger items or on orders of larger quantities may need to be inspected before a refund is processed.

Returned products must include: all the original packaging, including all papers, parts and associated pieces. The items are to be uninstalled, in new condition and with no clipped wires or missing hardware. If a returned item is determined to be in non-sellable condition, no refund will be issued on that item. You may also be responsible for any return shipping fees.

The following are considered NON-RETURNABLE merchandise:

1. Any item that is marked as nonreturnable
2. Any custom made or custom-built fixture
3. Clearance items, custom quotes, special discounts, and orders of ten or more units
4. Any item that is not in resellable condition
5. Any item that is not in its original box with the original packaging materials and assembly instructions
6. Light bulbs, glass, parts and shades
7. Any item without the correct RMA number written on a separate sheet taped to the box

For oversized or freight items, you are responsible for all shipping charges back to our warehouse. You are also responsible for ensuring the shipment and for providing proof of return tracking of the package.

Refunds
Refunds will be issued upon inspection of the returned item. Per inspection, if the product is in new condition, received in its original packaging, and sent to the correct warehouse, you will be issued the refund you are due, less any applicable fees or handling charges.

If a returned item is determined not to be in "As New" condition, it will be subject to additional fees being deducted from the credit or the credit may be denied completely.

Return requests made outside of this stated policy will be subject to review and may result in shipping and restocking fees depending on the situation. Items returned outside of this policy will be for store credit only as we are unable to refund on items returned outside of the 30-day return policy.